Shipping Policy
At Delurm Home Living, we are committed to delivering your order as quickly and safely as possible.
📦 Order Processing
- Orders are processed within 1–3 business days after payment confirmation
- Orders are not processed on weekends or holidays
- During peak periods (e.g., promotions or holidays), processing times may be slightly extended
🌍 Shipping Time
Estimated delivery times:
- Europe (Germany, UK, Austria, Netherlands, etc.): 5–12 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing or local carrier delays.
🚚 Shipping Costs
- We offer Free Shipping on all orders
- No additional shipping fees will be charged at checkout
🔎 Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number
- Tracking updates may take 2–5 days to appear in the system
⚠️ Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand
- Customs clearance
- Carrier or logistics issues
We appreciate your patience and understanding in such cases.
📍 Incorrect Address
- Please ensure that your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect addresses provided by the customer
- If you notice an error, contact us immediately at service@delurishop.com
📦 Lost or Delayed Packages
If your order has not arrived within the expected timeframe:
- Contact us at service@delurishop.com
- We will investigate the issue and provide a solution (replacement or refund if applicable)
📩 Contact
For any questions regarding shipping, please contact us:
Thank you for shopping with Delurm Home Living.